Terms of Use

Effective Date: May 15, 2026

Last Updated: May 15, 2026

Welcome to the website of FRENCH Funerals-Cremations, Inc. (“we,” “our,” or “us”).

Not all features described in these Terms are available on every version of our website.

By accessing or using our website, you agree to these Terms of Use.

1. Use of Website

This website is provided for informational and memorial purposes. You agree to use the site

lawfully and respectfully.

In addition to informational content, some versions of our website may offer tools that allow

users to submit information to begin arrangements or request services.

Information provided on this website is for general informational purposes only and does not

constitute legal, financial, or professional advice.

2. Online Arrangements

If we offer tools that allow you to submit service or arrangement information:

You represent that you have the authority to provide information about the deceased and

any related individuals

You agree that the information you provide is accurate, complete, and lawful

Submission of information through the website does not create a binding contract. Final

arrangements are subject to review, confirmation, and agreement with our staff.

3. Accounts

If we offer account functionality:

You are responsible for maintaining the confidentiality of your login information
You agree to notify us promptly of any unauthorized access

We reserve the right to suspend or terminate accounts at our sole discretion, with or without

notice.

4. Payments

If we offer online payment functionality:

Payments will be processed through secure third-party providers
You agree to provide accurate and complete billing information

We are not responsible for errors, delays, or security issues caused by third-party payment

processors.

5. Obituary Content

Families may submit obituary content, including text, images, and tributes.

By submitting content:

You grant us a non-exclusive, royalty-free license to display, store, and share the content
You confirm that you have the right to share the content and that it does not infringe on

the rights of others

We do not verify or guarantee the accuracy of user-submitted content and are not responsible for

any errors, omissions, or opinions expressed.

We reserve the right to remove or modify content at our sole discretion, with or without notice.

6. Intellectual Property

All website content (excluding user submissions) is the property of FRENCH Funerals-

Cremations, Inc. and may not be used without prior written permission.

7. Prohibited Uses

You agree not to:

Submit unlawful, defamatory, obscene, or infringing content
Upload viruses or malicious code
Attempt to access restricted areas or data
Impersonate others or misrepresent your identity
Scrape, harvest, or misuse information from the website

8. Third-Party Services

Our website may use third-party tools such as analytics providers, advertising platforms, or

payment processors.

We are not responsible for the content, policies, or practices of third-party services.

9. Electronic Communications

By using this website or submitting information through it, you consent to receive

communications from us electronically, including via email or through the website.

If you provide your phone number, you consent to receive service-related SMS messages from

us, including messages related to appointments, service coordination, follow-ups, and customer

satisfaction surveys. These messages may be recurring, and message frequency may vary.

Consent to receive text messages is not a condition of purchase or service. Message and data

rates may apply. You may opt out at any time by replying STOP or request assistance by

replying HELP.

10. Disclaimer of Warranties

This website is provided “as is” and “as available,” without warranties of any kind, express or

implied.

We do not guarantee that:

The website will be uninterrupted, secure, or error-free
Information will always be complete, accurate, or up to date

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties

of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, consequential, or special damages arising

from your use of the website

Our total liability for any claim arising from your use of the website will not exceed the

greater of (a) the amount you paid to us through the website, or (b) $100

12. Indemnification

You agree to defend, indemnify, and hold harmless FRENCH Funerals-Cremations, Inc. and its

affiliates from any claims, damages, or expenses arising from:

Your use of the website
Your violation of these Terms
Content you submit

13. Termination

We may suspend or terminate access to the website, or remove content, at our sole discretion,

with or without notice, for any reason.

14. Dispute Resolution & Arbitration

Any dispute arising out of or relating to your use of this website will be resolved through binding

arbitration administered by the American Arbitration Association (AAA) under its applicable

rules.

You may opt out of arbitration by providing written notice to us within 30 days of your first use

of the website.

Either party may bring claims in small claims court where permitted.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

If arbitration is found to be unenforceable for any reason, any dispute shall be resolved

exclusively in the state or federal courts located in Bernalillo County, New Mexico.

15. Governing Law

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of

law principles.

Nothing in these Terms limits any rights you may have under applicable consumer protection

laws.

16. Force Majeure

We are not responsible for any failure or delay in performance resulting from events beyond our

reasonable control, including but not limited to natural disasters, outages, technical failures, or

third-party service disruptions.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes

acceptance of any updates.

FRENCH Funerals-Cremations, Inc.

PO Box 25063

Albuquerque, NM 87125

Email: info@frenchfunerals.com

Phone: 505-843-6333